Here are some of the negative reviews that I found on BizRate. I just wish I had found them earlier before ordering from this useless company.

Online Shopper
Mar 15, 2007

Would shop here again: 1.0 Would shop here again
Overall rating: 1.0 Overall rating
Ease of finding what you are looking for: 8.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 8.0 Overall look and design of site
Shipping charges: 5.0 Shipping charges

Variety of shipping options: 6.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 1.0 Availability of product you wanted
Order tracking: 1.0 Order tracking
On-time delivery: 1.0 On-time delivery
Product met expectations: 6.0 Product met expectations
Customer support: 1.0 Customer support

The item was listed on your site to ship within 2 weeks, when it did not it was almost impossible to get anyone to respond as to why or when it would ship. Emails regarding shipping had to be sent several times, phone call was left on hold for over 20 minutes and the website shipping status never updated. We only received response after sending an additonal email through 'contact us' on the website, but was it only because the item finally shipped? Also we did not like the FedEx Home Delivery option that was chosen or would have preferred being told about it at least since it has different delivery times (nights & weekends) when we specifically chose delivery to a work address (weekdays!). You should also consider selling specific accessories with the orders, in our case a charcoal filter kit with the range hood we purchased. It would have saved us from the difficulty we are now continuing to have in finding/ordering this filter. I understand that the manufacturer may be at fault for the slow delay of shipping, however you are at fault for the service we received and for leading us to believe before ordering that it would be quicker.

Online Shopper
Jan 17, 2007

Would shop here again: 5.0 Would shop here again
Overall rating: 2.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 10.0 Selection of products
Clarity of product information: 10.0 Clarity of product information
Prices relative to other online merchants: 10.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 0 Variety of shipping options
Charges stated clearly before order submission: 10.0 Charges stated clearly before order submission
Availability of product you wanted: 1.0 Availability of product you wanted
Order tracking: 1.0 Order tracking
On-time delivery: 1.0 On-time delivery
Product met expectations: 1.0 Product met expectations
Customer support: 1.0 Customer support

The item was advertised as available. We were e-mailed a few days later that it was out of stock and no longer would be carried.

Online Shopper
Dec 20, 2006

Would shop here again: 1.0 Would shop here again
Overall rating: 1.0 Overall rating
Ease of finding what you are looking for: 8.0 Ease of finding what you are looking for
Selection of products: 7.0 Selection of products
Clarity of product information: 7.0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 7.0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 1.0 Availability of product you wanted
Order tracking: 1.0 Order tracking
On-time delivery: 1.0 On-time delivery
Product met expectations: 0 Product met expectations
Customer support: 1.0 Customer support

I purchased an item on 12/05/06, I waited for quite a while and it did not come so I called the company on the 18th. I got an answering machine. I left a message. On the 19th I recieved a EMAIL! dated the 11th that stated that the product was no longer available and they cancelled my order. Since they did not notify me until the 19th I was unable to get this gift in time from somewhere else for Christmas. I am very unimpressed with this company.

GECooktop
Nov 15, 2006

Would shop here again: 1.0 Would shop here again
Overall rating: 1.0 Overall rating
Ease of finding what you are looking for: 8.0 Ease of finding what you are looking for
Selection of products: 8.0 Selection of products
Clarity of product information: 8.0 Clarity of product information
Prices relative to other online merchants: 9.0 Prices relative to other online merchants
Overall look and design of site: 6.0 Overall look and design of site
Shipping charges: 6.0 Shipping charges

Variety of shipping options: 6.0 Variety of shipping options
Charges stated clearly before order submission: 6.0 Charges stated clearly before order submission
Availability of product you wanted: 1.0 Availability of product you wanted
Order tracking: 2.0 Order tracking
On-time delivery: 1.0 On-time delivery
Product met expectations: 0.0 Product met expectations
Customer support: 1.0 Customer support

GE gas cooktop was holding up my start date for putting in my granite countertop. Although time was tight, I decided to buy at NY Living.com even with some negative comments from various reviewers; wishful thinking that my experience will be fine. As soon as I had ordered from their website (the website clearly stated that it was in STOCK), I got an email from them stating that the GE gas cooktop's ship date will be delayed by one week. I wrote them an email but never heard back from them - tried calling them but hard to get through - when I got a customer service, they were'nt too polite and seem indifferent in terms of whether or not they have my business. Not much help and I had waited a week to see if they got the cooktop within a week. They told me to wait till Wednesday and call back to see if the unit is in. I did and guess what? They didn't have it and told me to wait till until end of the week. I decided to cancel, not having much confidence in what they were telling me. I will never buy anything from NY Living.com again - saving $50 or so dollar without much customer service...not worth the trouble.

Online Shopper
Oct 30, 2006

Would shop here again: 1.0 Would shop here again
Overall rating: 0 Overall rating
Ease of finding what you are looking for: 10.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 10.0 Prices relative to other online merchants
Overall look and design of site: 3.0 Overall look and design of site
Shipping charges: 0 Shipping charges

Variety of shipping options: 10.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 1.0 Order tracking
On-time delivery: 1.0 On-time delivery
Product met expectations: 0 Product met expectations
Customer support: 1.0 Customer support

i ordered an electric blender on 10/22006 and i did not recive the shipping information until the time I am writing this comments which is 10/30/2006 which is not profissonal.I supose to recive it a week after placing my order but 9 passed without even answering the emails I sent on 10/27 and 10/29

Online Shopper
Oct 14, 2006

Would shop here again: 1.0 Would shop here again
Overall rating: 3.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 9.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 10.0 Shipping charges

Variety of shipping options: 10.0 Variety of shipping options
Charges stated clearly before order submission: 10.0 Charges stated clearly before order submission
Availability of product you wanted: 5.0 Availability of product you wanted
Order tracking: 1.0 Order tracking
On-time delivery: 1.0 On-time delivery
Product met expectations: 5.0 Product met expectations
Customer support: 1.0 Customer support

Seems to be easier for NY Living to deliver a range and oven than a ten inch skillet. No confermation of shipping on their web site, and no tracking information. Although they have billed my credit card a little over two weeks ago, they still haven't delivered the product, or given me any shipping or tracking information. I would say that it'll be a cold day in hell before I order from this company again, but it won't be that soon. D. Padgett

Online Shopper
Sep 07, 2006

Would shop here again: 1.0 Would shop here again
Overall rating: 2.0 Overall rating
Ease of finding what you are looking for: 0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 9.0 Prices relative to other online merchants
Overall look and design of site: 0 Overall look and design of site
Shipping charges: 9.0 Shipping charges

Variety of shipping options: 9.0 Variety of shipping options
Charges stated clearly before order submission: 9.0 Charges stated clearly before order submission
Availability of product you wanted: 1.0 Availability of product you wanted
Order tracking: 2.0 Order tracking
On-time delivery: 1.0 On-time delivery
Product met expectations: 1.0 Product met expectations
Customer support: 2.0 Customer support

the reason i ordered from nyliving was that they set a delivery time of 5-7 days. i did not like that on late friday afternoon they sent me an email telling me of an additional 7 day delay in my order. this was the day after i made the effort to call and check on the status of my order and was assured not problems with it. and if you want to know i did not think their call center closing early before the holiday was very good for customer satisfaction.

Online Shopper
Sep 02, 2006

Would shop here again: 2.0 Would shop here again
Overall rating: 5.0 Overall rating
Ease of finding what you are looking for: 10.0 Ease of finding what you are looking for
Selection of products: 0 Selection of products
Clarity of product information: 0 Clarity of product information
Prices relative to other online merchants: 0 Prices relative to other online merchants
Overall look and design of site: 10.0 Overall look and design of site
Shipping charges: 10.0 Shipping charges

Variety of shipping options: 10.0 Variety of shipping options
Charges stated clearly before order submission: 0 Charges stated clearly before order submission
Availability of product you wanted: 10.0 Availability of product you wanted
Order tracking: 10.0 Order tracking
On-time delivery: 5.0 On-time delivery
Product met expectations: 5.0 Product met expectations
Customer support: 1.0 Customer support

When I contacted NY Living regarding damage on the front of my grill the service was very polite. I was advised I could email claims pictures and a claim would be opened. I did so that very day more than 2 weeks ago and have not heard a word. I followed up with an additional email 1 week ago and have gotten no contact. For a large purchase and somewhere I would have bought a lot more items I was very disappointed. Lastly, the delivery company does not unload the grill from the truck but just delivers it and says I need to pay extra if I couldn't lift it off. I was advised by customer care that this was standard and it should be communicated better. As a result - to unload my more than 200lb grill I had to inconvenience and rally up my neighbors. I was lucky people were home but had this been known I could have planned for my husband to be here.


Here is a negative review that I found on Dealtime.

 

NYLiving.com
Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 4/5 stars
Selection: 3/5 stars
  Better -->
saroven's Review: NYLiving.com provided by Epinions.com

PLEASE READ - HORRIFIC & HORRIBLE LIZMADISON.COM - terrible customer service & delivery

Sep 22, 2005
UPDATE: TWO WEEKS after the washer/dryer was delivered the very same delivery guy (with a friend) came to pick it up (finally!) I tried to hold my tongue, but had to ask him why he lied. He said that he wasn't going to lose his job over this. I recorded the conversation, although I don't know what good it will do.

Now, almost two week SINCE they picked it up (about a month since the original delivery) I STILL HAVE NOT gotten credited back on my credit card (and I have called nyliving.com/lizmadison.com twice) It's in dispute with my credit card co. now. AVOID THEM AT ALL COSTS!!!

ORIGINAL POST:
This was, by far, the most HORRIFIC shopping experience I have EVER had. I've spent the last 18 hours crying, yelling and stressing out because of lizmadison.com. I ordered a washer/dryer combo from them on Sept 19th. I live nearby and the shipping was free (with this particular item) so I paid extra for them to deliver it to my apt. *up 2 flights of stairs.

When the man showed up with the appliance, I was shocked that there was only one man to move a 200lb appliance. He assured me it was fine. The first problem was he took the appliance out of the box to get it up the stairs. When the delivery man (who is part of lizmadison.com - not a separate co.)got to the second floor, the appliance slipped and fell back down the WHOLE flight of stairs - and slammed against the wall. The delivery man cursed and apologized and pushed the dislodged bits back into place.

I told him I no longer wanted the machine (even on the box it clearly states "do not drop") and here it had fallen down a flight of stairs. The man was distraught, and asked if we could take it up to my apt to "see if it still worked". I said "no" but he said "I'm already half way up to your apt. It's easier getting down then up, so let's just try it. I can always take it down again". Fine. He brought it up, and everything looked fine (except for some scratches) but I told him I didn't want it. It was too expensive to take that risk of internal damage.

From there it went WAY downhill. I spoke to two (named Jack & Charlie) of his "managers" (one who works in CUSTOMER SERVICE for lizmadison)and they both told me that it was untrue - the appliance never fell down the stairs, that I'm over-reacting to some scratches during transportation. I was appalled. The delivery man said he told them the truth (which actually wasn't true -it came out later that he said it "lightly slipped down 2 stairs"), that Charlie was trying to "put me in a bad place"...and then at that very moment, he got a call from Charlie that ended up as a SCREAMING match on his phone in my kitchen.

I told them I'm not signing anything - I don't want the machine - it's clearly damaged. Jack said - "take it for the night - test it out - and we'll talk tomorrow & pick it up if you don't want it - the delivery man has other deliveries and must go." I told Jack at least twice (while the delivery guy was still there) that I didn't want the item, but he pushed & pushed back on me.

I said (yet again) I'm not signing anything. He said fine, and the delivery man left. After he left, I noticed dent in the side, and one of the adjustable legs is broken (which is bad because my floors are a little warped and it needs to be level.)

This morning, Sept 22 2005, I called the customer service "manager" - Jack - and said "I don't want the machine." Honest to God, he called me a "liar" for saying it fell down the stairs. He said "there is NO way that it fell down 15 stairs, so stop lying". I, of course, LOST IT. He was SO patrionizing telling me to "get myself under control" (I was crying), "calm down" and "settle down".
To wrap up a long story, he is SUPPOSE to have someone come and pick it up today. He said I would get a refund for everything but shipping. I told him it was "free shipping" and he said if I'm returning something (even if it's damaged) I have to pay for it. To the tune of $147.50. I am disputing everything & have reported them to the BBB. Be warned - do not shop with Lizmadison.com. (now called nyliving.com)


And yet more from Shopping.com.

I ordered the grinder on the 7th of...

by LizMadison.com Shopper, December 16, 2004
I ordered the grinder on the 7th of December and it has taken emails and repeated phone calls (customer service number kept me on for 30 minutes then informed me that they closed at 5pm - it was 4:45) to learn my order would not arrive in time for Christmas. I am going right to their site to cancel; we'll see how that goes.

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Order was placed before...

by LizMadison.com Shopper, February 2, 2005
Order was placed before Christmas(12/15/04) and credit card was charged, but order was never sent. When contacted company said the warehouse had damage merch. and would be delayed apprx 2wks. Waited and still nothing. Contacted on 1/21/05 and canceled order and asked to credit refund. Todate 2/2/05 still waiting for refund & their site still shows my order at the warehouse. Would never shop here again!!!!!! W

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 

item was "discontinued" after ordering but i was not notified

by gohandsome, December 22, 2004
item was to be a christmas gift. after placing order online on dec. 13 i waited
several days (no email confirmation was ever sent) and then checked my order status online. order was "processing". checked online again dec. 23
and order was still "processing". contacted customer service by phone and was told item had been discontinued (store had still not sent any email
and no apology was offered when told this). similar items were then offered as options. i asked if shipping charges would be waived or if faster shipping would be offered but i was told they could only send them with my original shipping service: UPS ground, 2-7 days, $7.75. customer service was polite but otherwise indifferent to the situation. i declined and cancelled my order.


x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

I recommend that LizMadison be avoided at all costs.

by latergator, February 28, 2005
I ordered a toaster through LizMadison online on February 11, and requested 2-3 day delivery. My confirmation was quickly emailed, with the notation that the item was "in warehouse." On February 13 my "shipped order email confirmation" was sent. By February 24 I realized I had not heard from the intended recipient so I checked with LizMadison via email. I later received a phone message from Victoria at ext 262 / 800 381 3178, saying my order had not been shipped from the factory, but I could still pay for 2-3 delivery once the shipment went out. Now, on February 28, Sean Daniels at the same LizMadison phone number says my order was canceled on February 25, and notice to me probably would be sent today via email that "could take 24 hours to arrive." No supervisor was available for me to speak to, despite my insistent requests. "You're not listening to me," I was told.


x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

TERRIBLE

by dterrazas, January 19, 2006
DO NOT EVER BUY at this store NEVER no matter the prices appear to be. They use a very dishonest politic about stock. When you buy at their Internet site, all the products shows like available but later when you are supouse to receive what you all ready paid for; you receive a email notify the products are at BACKORDER, and they can be at that status for weeks.

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 1/5.0 store rating
 

not happy :(

by lillysh, December 14, 2004
I ordered a product on November 18. On Dec 13 I still didn't get it and the reply from customer service was that I should choose UPS option on the next time. Three and a half weeks and still no product!

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Horrible, horrible company

by timmerton, November 20, 2006
I usually don't write reviews, but my experience with NYliving.com has been so bad I feel compelled to warn others. Don't be lured by the difference in price between them and their competitors. In this case, you actually get less than what you pay for.   Read full review...

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

PLEASE READ - HORRIFIC & HORRIBLE LIZMADISON.COM - terrible customer service & delivery

by saroven, September 22, 2005
UPDATE: TWO WEEKS after the washer/dryer was delivered the very same delivery guy (with a friend) came to pick it up (finally!) I tried to hold my tongue, but had to ask him why he lied. He said that he wasn't going to lose his job over this. I   Read full review...

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Misleading info re size and installation of kitchen stove on website and on phone--be careful!

by trainer36, July 15, 2005
I would not order from LizMadison.com again. At the very least, one should inspect and measure the product at a local retail store before ordering from LizMadison. Their website stated that the stove was 30 inches wide. It is actually almost 32 inches   Read full review...

x I would not shop here again
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

I ordered the pan 12 business days ago...

by LizMadison.com Shopper, December 20, 2004
I ordered the pan 12 business days ago and it has still not shipped. The web site stated that the product usually ships in 3-7 days. I am still waiting fot it to ship.

x I would not shop here again
Author's Rating: 2/5.0 store rating
 

I needed it for my trip and am leaving...

by LizMadison.com Shopper, December 17, 2004
I needed it for my trip and am leaving in a couple of days and I still haven't received it. Had I known that it'll take so long, I wouldn't have bought it from them. Now it's of no use to me but I paid for it already.

x I would not shop here again
Author's Rating: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

My experience with Liz Madison was...

by LizMadison.com Shopper, December 14, 2004
My experience with Liz Madison was confusing and I am not yet sure that I will receive a refund of my money for a breadmaker that was never sent. Conflicting messages were sent to me by email, the first one saying the item was on backorder; the last one informing me that the breadmaker was no longer available. That same message stated that they do not charge an account until an item is mailed; I received that on the same day my credit card statement came with the charge on it. I am awaiting the outcome.

x I would not shop here again
Author's Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

I ORDERED MY DISHWASHER ONLINE ON...

by LizMadison.com Shopper, July 22, 2005
I ORDERED MY DISHWASHER ONLINE ON JULY 9TH. IT IS NOW JULY 23RD. TO DATE I HAVE NOT HEARD FROM THIS MERCHANT REGARDING DELIVERY VIA PHONE/EMAIL. I HAVE BEEN SENT ON THE RUN-AROUND ABOUT WHICH DELIVERY COMPANY IS DELIVERING THE DISHWASHER. SO FAR I AM UP TO TWO DIFFERENT COMPANIES. I WOULD NEVER USE THIS COMPANY AGAIN. THEY LACK ANY TYPE OF COMMUNICATION SKILLS TO APPRISE THE CONSUMER REGARDING THE STATUS OF THEIR PURCHASE.

x I would not shop here again
Author's Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
 

We had to call several times to inquire...

by LizMadison.com Shopper, December 22, 2004
We had to call several times to inquire about our order and the people were not helpful at all. I e-mailed them and they never responded.

x I would not shop here again
Author's Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
 

The above questions are very misleading...

by LizMadison.com Shopper, December 21, 2004
The above questions are very misleading for my situation. My ONLY problem with the company was that they were not geared for speedy shipping. I placed my order on December 6th and called to see if it had been shipped out over a week later. It had NOT been shipped and even though it was said to be "In Stock", the CS rep said it would not be shipped until the week AFTER Christmas. I cancelled my order at that moment, so most of the questions above do not apply. We ordered several other items from other companies via the internet this holiday season and received all within a week to a little over a week... so, I feel personally that 3 to 4 weeks is not reasonable.

x I would not shop here again
Author's Rating: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

When I ordered my product it stated it...

by LizMadison.com Shopper, January 30, 2005
When I ordered my product it stated it was in stock. Approx. one week later I received an email stating the product was back-ordered and would not be shipped for an additional 1-3 weeks.

x I would not shop here again
Author's Rating: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

The item was in stock when I placed...

by LizMadison.com Shopper, January 31, 2005
The item was in stock when I placed order. After one week, I received e-mail that the item was backordered. They claimed that manufacturer did not notified them of delay until then and offered similar item. I went ahead and canceled the order.

x I would not shop here again
Author's Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Would not buy here again.

by shawngrover, December 21, 2004
I paid for TWO-DAY UPS delivery from date of shipment, and they shipped UPS GROUND which took more than two days from date of shipment. They charged me for the faster shipping, kept my money, and shipped via the slower method. They have not answered my six emails to their various email addresses. Zero customer service. Would NOT do business with this company again.

UPDATE: Several days after posting this review, customer service acknowledged the problem and refunded the difference in shipping.

x I would not shop here again
Author's Rating: 2/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

FRUSTRATING!

by lmhjkh, January 25, 2005
The product was back-ordered but the website said it was in stock. I paid extra for prompt delivery and it wasn't even shipped a week after the date I expected it to be delivered. I was never notified of the backorder and was very disappointed to discover that my order was still being processed two weeks after it was placed.

x I would not shop here again
Author's Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 

disappointed.

by carlwu, February 4, 2005
Mentioned as in stock so despite qualifying for the slower free shipping, I selected UPS. 5 days later and the order was still "processing." I called to cancel and they said it was backordered...

x I would not shop here again
Author's Rating: 2/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Disappointed in delivery speed. Other companies MUCH quicker.

by gracie328, December 14, 2004
Reviewed this site on epinions and decided to give them a chance even though they were not yet rated. Ordered the Cuisinart Hand Prep Food Processor on December 6, 2004. This site listed it as 'IN STOCK', and claimed items usually ship within 2 to 3   Read full review...

x I would not shop here again
Author's Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
 

i DID NOT ANSWER THE LAST QUESTION...

by LizMadison.com Shopper, December 13, 2004
i DID NOT ANSWER THE LAST QUESTION BECAUSE I AM UNDECIDED. I THOUGHT WHEN YOU BOUGHT A DOUBLE BOILER THAT IT WAS 2-PART BUT THIS WAS A SINGLE AND IT WAS A GOOD THING THAT I HAD A LE CREUSET POT THAT IT FIT INTO. WHEN I WENT TO SUBMIT, IT REQUIRED AN ANSWER TO THE LAST QUESTION SO I WENT BACK AN ANSWERED IT.

x I would not shop here again
Author's Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating