Original Business Start Date: 1/1/2000
Principal: Allen Benz, President
Phone Number: (718) 376-2400
Additional Phone Numbers:
| (800) 507-5315 | (718) 376-8033 | (866) 660-6602 |
| (866) 660-6602 |
Fax Number: (732) 301-3001
Email Address: customersupport@bestbuyplasma.com
Website: www.bestbuyplasma.com
Type of Business: Internet Shopping Services, Appliances-Major-Dealers, Appliances-Small-Dealers, Electronic Equipment & Supplies-Dealers, Furniture-Retail, Home Centers
Membership Status:
This company is not a member.
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
Complaints to the BBB allege that consumers receive damaged goods from this company and are unable to get a refund. Consumers also report late delivery, incorrect pricing on company websites, rebates that cannot be honored by the manufacturer.
Based on BBB files, this company has an unsatisfactory record with the Bureau because it failed to discontinue its use of the Bureau’s registered trademark when it was asked to do so.
The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Complaint Outcome Statistics:
| Complaint Outcome | Last 12 Months | Last 12..36 Months | Total |
|---|---|---|---|
| Resolved Consumer received the requested resolution |
14 | 26 | 40 |
| Resolved Consumer received part of the requested resolution |
7 | 4 | 11 |
| Administratively Judged Resolved The Company has responded to the complaint(s) addressing the disputed issues, however, the consumer remains dissatisfied |
2 | 13 | 15 |
| TOTAL | 23 | 43 | 66 |
Complaint Issues:
Please understand that complaints may concern more than one issue
| Complaint Issue | Last 12 Months | Last 12..36 Months | Total |
|---|---|---|---|
| Advertising Issues | 2 | 3 | 5 |
| Contract Disputes | 0 | 1 | 1 |
| Credit or Billing Disputes | 1 | 2 | 3 |
| Delivery Issues | 4 | 18 | 22 |
| Guarantee or Warranty Issues | 0 | 2 | 2 |
| Product Quality | 1 | 1 | 2 |
| Refund Practices | 7 | 7 | 14 |
| Repair Issues | 3 | 1 | 4 |
| Selling Practices | 5 | 4 | 9 |
| Service Issues | 0 | 4 | 4 |
| TOTAL | 23 | 43 | 66 |
This firm also does business under the following names. This is not necessarily a complete list.
Bestbuyplasma.com
LCDTVs.com
LizMadison.com
NYLiving.com
OneClickDecor.com
This firm also does business at the following locations.
216 East 49th Street, 4th Fl.
New York, NY 10017